0
Your Cart
0
Your Cart

Terms & Conditions

Welcome to ” Isabella ”-Manon Isabella. Please read our terms and conditions, and privacy policy carefully. When you use www.isabellathebrand.com, you are subject and agreeing to the policies, terms and conditions of ” Isabella ” – Manon Isabella. We reserve the right to change any of these at any time.

By using www.isabellathebrand.com, you represent and warrant that you have the legal age to buy online being more than 18 years old or are visiting our webshop with the supervision of a parent or guardian.

Intellectual Property Rights

Graphics, images, design, trademark, software, HTML codes or any other content on www.isabellathebrand.com belong exclusively to ” Isabella ” – Manon Isabella or its affiliates. Use of any content on this website without written permission is prohibited.

User Generated Content

You are solely responsible for any content that you provide us with. By submitting content as photographs, comments, reviews, or any other material through our website or any of our social media, you grant ” Isabella ”- Manon Isabella the royalty-free, worldwide, perpetual, irrevocable and transferable right to use, copy, distribute and modify content in any form of media. In addition, if submitting any of these content on www.isabellathebrand.com and its social media channels, you also grant us the right to use the name used to generate any type of this content. We reserve the right in our sole discretion not to publish or to remove any comment including those that we believe may be unlawful, defamatory, racist or libelous, incite hatred or violence, detrimental to people, institutions, religions or to people’s privacy, which may cause harm to minors, is detrimental to the trade marks, patents and copyrighted content, contains personal data, improperly uses the medium for promoting and advertising businesses. If you have any complaints on content rights and usage as mentioned above, please contact us on info@isabellathebrand.com 

Third-party Sites

When using our website, you acknowledge that we are not responsible for the content provided through hyperlinks on our website to other websites or third parties.

Descriptions

At the time of publication on www.isabellathebrand.com, all product descriptions as well as images are believed to be accurate. However, colors and resolution may vary upon your monitor’s display.

Privacy Policy

Please review our Privacy Policy.

International Access

Any visitor of www.isabellathebrand.com that accesses our website from outside of either the EU, acknowledges to be responsible to comply with local laws and regulations.

” Isabella ”- Manon Isabella prefers not to limit the sale of their brands to certain countries, however we need to honor our vendor’s wishes and comply with any regulations and law.

Orders

When you place an order on our website, you commit to buy the items in that order at the price indicated at the time of purchase including any delivery fees, taxes and custom duties where applicable. Your order is subject to our acceptance and might be held for reasons such as ineligibility, inability to confirm payment authorization, suspected fraud, shipping restrictions and stock availability. Your order is only confirmed when you receive a notification from us. Any items held in your basket of wish list, will not be reserved and may be purchased by other customers.

Payment

We accept the following types of payment methods when placing an order on www.isabellathebrand.com: Ideal, Paypal, Visa and Mastercard.

Pricing

Prices on our website are displayed in EUR, AED, GBP and USD and are inclusive of VAT at the applicable rates. Prices exclude any extra costs shipping fees, taxes or custom duties. Any additional costs will only be displayed when checking out.

If you are paying with a credit that is not denominated in EUR, AED, GBP or USD, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.

We can process your order in the next currencies: EUR, AED, GBP and USD. Products are priced in our base currency, EUR. The current market rate, the rate at the moment of purchase, is used to convert EUR – AED, GBP and USD. When your local currency is different from the currencies we can process your payment in (EUR, AED, GBP or USD), the conversion is handled by your financial institution and might be subject to a small conversion fee.

Promotional Codes

Promotional codes are only valid in accordance with their terms. They are non-transferable, there is no cash alternative, can only be used once and cannot be used in combination with any other promotional offer.

Delivery

Orders are delivered worldwide, however subject to any shipping restrictions. Your order will be fully owned by you from the time we receive your payment in full and deliver them to you.

* Delivery timelines are estimates

** Orders placed outside of our ordinary working hours (9am-5pm) after the cut-off time and/or on any EU public holiday will be deemed placed on the first EU working day following the date on which the order was submitted.

*** We reserve the right to impose a re-delivery charge where your order is not accepted at the address supplied to us on the confirmed date of delivery. 

If a package is undeliverable, the customer will be held responsible for any original, return or re-delivery charges. ” Isabella ” is not responsible for failure or delay of delivery for reasons outside our reasonable control.

Returns & Exchanges

You may return or exchange items subject to meeting the conditions set out in the Returns and Exchanges Policy. You must request your return or exchange within 14 days from delivery of your order. Returns or exchanges requested after 14 days of delivery of your order, will not be accepted. Shipping costs for returns must be paid by the customer.

Items marked on more than 20% sale are not eligible for return or exchange.

We will only issue a refund or exchange when items are unused, with sanitary stickers (applicable for swimwear only) and all its original tags in place. Please take care to preserve any other product packaging. For hygienic reasons there will be no return or exchange on hats and jewelry. Returns that include any of the items that are not subject to return or exchange, that do not have the required labels, sanitary stickers or are damaged or soiled, will not be accepted and will be returned to the customer and/or refund will be refused.

Please try bikini bottoms and one-pieces on over your own underwear.

Please email info@isabellathebrand.com if any of your items have been delivered without tags or sanitary labels in place or/ and if your product has a manufacturing defect.

These Website Terms are governed by the federal laws of The Netherlands and all disputes arising hereunder are subject to the exclusive jurisdiction of the courts of The Netherlands